Updated: 14th July 2020
From the 15th July has been proposed by The Scottish Government as a restart date for tourist accommodation across the country, and while the rate of Coronavirus infection is currently decreasing, we are focussed on continuing to keep our community and our guests as safe as possible. To this end we will be adding to our usual precautions in the following ways:
We ask all our guests to maintain a two-meter distance from ourselves and other guests (not in your party) at all times.
We’re lucky enough to have two guest wings, so for the moment we’re only opening one suite at a time in each wing to reduce contact between groups.
Each group of guests will have the exclusive use of their own lounge/dining room.
FOOD & DRINK:
- All meals will be served at your table in your private lounge.
- At breakfast all cooked options will be available but there won’t be a self-service buffet.
- Drinks can be ordered by text message and will be served in your private lounge.
- Room-service is available in your suite for drinks but not for food.
Your suite and private lounge will be deep-cleaned before your arrival and will not have been occupied the previous day/night.
PLEASE WASH YOUR HANDS:
We will do everything reasonable to safeguard your health and we will expect you to wash your hands on arrival and each time you return to the house. Soap & water, as well as alcohol-based hand sanitizers, are provided throughout the house.
Anyone arriving with a temperature of 38 degrees Celsius or above will not be allowed to enter Isla Bank House B&B.
In the event that a guest develops symptoms whilst staying away from home, they should immediately notify Nick/Vena and book a test through NHS Inform or, if they can’t get online. by phoning 0800 028 2816.
In accordance with Test and Protect, people with symptoms are required to self-isolate for at least 7 days, and everyone in their household should isolate for 14 days. If the test is negative, everyone can end isolation. If the test is positive, everyone should continue to isolate, and the NHS Test and Protect team will be in touch to start contact tracing. Those contacted through the Test and Protect programme will be required to self-isolate for at least 14 days.
If guests who are isolating can travel home safely to isolate, avoiding the use of public transport, they should do this.
In the event that this is not possible, the guest should discuss this with the NHS Test and Protect team. The guest may be signposted to the National Assistance Helpline on 0800 111 4000 if they need help to isolate and cannot arrange it themselves or through friends and family.
In some circumstances further discussion may be required with the local Health Protection Team and local authority to ensure that the person has suitable accommodation to isolate safely and effectively.
After the required period of self-isolation, guests and anyone else in their party who has been affected can then return to their main place of residence.
Steps we will take on hearing of an infection:
- As soon as possible notify any other guests.
- Attend and use disposable materials to wipe down all door handles, entrance systems, stairwell banisters, light switches to try and minimise risk of spread to anyone else in the house.